Lessons from RNIB
Making good money from providing commercial services isn’t easy for anyone, but it sounds like the folks at RNIB have made some fairly basic errors.
Tag Archives: Value
The IP opportunity
Your organisation’s knowledge is probably the biggest lever you have for increasing income and impact, but all too often it’s an invisible and untapped asset, because most of us are like Canada…
Putting a price on quality
Forget the old maxim “you can’t put a price on quality”. You can. In a commissioning environment that’s under increasing pressure to cut costs, it’s more important than ever that you do, and you’ll need three ingredients to do it…
Stop giving customers what they want
There’s a huge amount of pressure in the sector right now to be more competitive, more customer focused, and more compliant to a funder’s processes, specifications and conditions. And there’s a real danger that you start to forget that you are the experts in your field…
Sales is not a dirty word
Sharron McIndoe, Head of Training and Consultancy at the National Autistic Society, talks to Martyn Drake about how her team developed their ethical approach to “sales”, and how that change […]
The secret of Ethical Selling
Selling is a critical skill, not just in business development, but in many aspects of our professional lives, and few people, irrespective of sector or industry, have ever been taught what selling really is or, more to the point, how to do it with ethics and integrity.
How to win public sector contracts
According to New Philanthropy Capital, private companies are three times more successful at winning CCG contracts than non-profit organisations. So why are non-profits consistently losing out to commercial organisations when it comes to winning contracts?
