Within the media stories about Jamie Oliver’s restaurant chain going into administration, are hidden lessons for many charities.
In any organisation there will be lots of people who have ideas as to how things could be improved, but how do you decide which ones to back?
One of the interesting aspects of what I’ll call “the charity mindset”, is that we do things on a shoestring and if we can cover our costs, we’re good to go. That mindset leads to some very dangerous assumptions indeed.
2018 could be a challenging year for charities that provide services. But your assets, insights and expertise can be extremely valuable when offered to the right people, and there are often many routes to finding and helping your beneficiaries.
Making good money from providing commercial services isn’t easy for anyone, but it sounds like the folks at RNIB have made some fairly basic errors.
Your organisation’s knowledge is probably the biggest lever you have for increasing income and impact, but all too often it’s an invisible and untapped asset, because most of us are like Canada…
Forget the old maxim “you can’t put a price on quality”. You can. In a commissioning environment that’s under increasing pressure to cut costs, it’s more important than ever that you do, and you’ll need three ingredients to do it…
There’s a huge amount of pressure in the sector right now to be more competitive, more customer focused, and more compliant to a funder’s processes, specifications and conditions. And there’s a real danger that you start to forget that you are the experts in your field…
Sharron McIndoe, Head of Training and Consultancy at the National Autistic Society, talks to Martyn Drake about how her team developed their ethical approach to “sales”, and how that change […]
Selling is a critical skill, not just in business development, but in many aspects of our professional lives, and few people, irrespective of sector or industry, have ever been taught what selling really is or, more to the point, how to do it with ethics and integrity.