Making good money from providing commercial services isn’t easy for anyone, but it sounds like the folks at RNIB have made some fairly basic errors.
“You didn’t tell me”, “they didn’t say anything”, and “why didn’t anyone raise this at the time”, should be red flags for any leader, particularly if it’s you who is saying them.
Your organisation’s knowledge is probably the biggest lever you have for increasing income and impact, but all too often it’s an invisible and untapped asset, because most of us are like Canada…
Apparently, public trust is at an all-time low. Since the advent of the digital age, our general level of trust in governments and politicians, corporations, charities and the media has […]