Tues 18th January 2022, 5pm to 6pm. How any organisation can make the leap to Engagement 2.0 and create far deeper connection and loyalty with cutomers and employees
We know how important it is for people to receive credit and recognition and yet, even with that knowledge, we rarely give that gift to ourselves.
What for one person was a musing, an invitation to exchange ideas, a concept to kick around and play with, for the other was a suggestion that they interpreted as an instruction and passed on as an order.
The call over recent months for a full return to office-based working shows not just a lack of vision but a profound failure of leadership to adapt.
We can get far more from our in-person interactions than mere productivity. We can get ideas, inspiration, creative thinking. We can get a space to genuinely bounce off and explore. We can get a time, just to talk.
There is a broad and fertile valley between the opposing mountain ranges of selfless charitable altruism and naked commercial self-interest.
What does success look like for your organisation? And if I asked each of your team, your executives, and your trustees that same question, would they all answer in broadly the same way?
Collaboration between organisations within the sector has never been more essential, so how can we break down the barriers that seem perennially to prevent us from making it actually happen?
Why is it, that even when we know what we need to do, and why we need to do it, we still don’t? Because there are four “traps” we need to avoid if we want to succeed.
The ability for any large organisation to learn, adapt and respond to a rapidly changing environment, largely comes down to two things: how good are its hothouses, and how well can it propagate its limes.