Recent Articles
Three questions
How are you examiniming the stories, traits, and cultural barriers that are preventing your organisation from achieving its potential?
A most valuable perspective
The most memorable compliment I have ever received from a client, was this: “The most valuable thing about you, Martyn, is that you know nothing.”
Understanding Relationships
Relationships and customer understanding are, and always will be, the currency of charity business, just as they are for every other kind of business